Bar and nightclub owners have been telling us how much they love being aware of what is happening in their club no matter where they are or what they are doing. We wanted make it easier for you to get important information you need without the need to constantly be consulting your phone.
As you might have already guessed, we are announcing a custom app for the Pebble smartwatch that brings the core of the TallyFi’s real-time experience to your wrist.
If you are interested in having TallyFi on your wrist, visit our smartwatch signup page. Even if you don’t have a Pebble, head over there to let us know which device you want us to work on next.
Did you know that every TallyFi counter comes with 3 coloured bumpers? They’re not just for aesthetics. These bumpers let you easily identify device locations (eg. Front Door, VIP Entrance, Patio Entrance, etc.) so that your staff always grabs the correct counter.
Because TallyFi counters sync together, venue operators have the freedom to add multiple points of entry without ever having to worry about capacity management.
Although our website is optimized so that it works nicely on all modern phones and tablets, we still miss the convenience of tapping an app icon.
You can save tons of time by putting TallyFi one tap away via a link on your home screen. We love this tip, as it basically eliminates the barrier to taking a quick peek at your venue’s real-time numbers.
Checking on the current status of your club becomes addicting fast. We want to make sure that you can pop into your dashboard in a minimal amount of time. The easiest way to do that is to add TallyFi to your phone’s application grid.
The good news is that this process is fast and painless. In only four steps you can have TallyFi at your fingertips:
Do you have a licensed patio that sits empty during the winter months? Consider turning it into a licensed lineup and serve up some Irish Coffee and other warm cocktails while your customers wait to enter your club.
This typically unused capacity can bring in additional revenue and make your club an easy choice on a busy night. Go one step further and add some outdoor heaters, decorative lighting, and an ice bar and make waiting in line an enjoyable experience that will keep customers coming back!
Winter is coming. For nightclub owners this means finding the space and staff to run a coat check service. Some nightclubs view this as an additional source of revenue, but is it really worth it?
Customers entering your venue from the bitter cold are confronted with cover charge, immediately followed by an additional coat check charge. Is this really the best experience for your customers? One owner we talked to thinks otherwise. Devon McKenzie owner and operator of Night School in Waterloo, Ontario has always offered free coat check. According to McKenzie,
“The additional income we get from coat check isn’t worth hassling my customers for a few extra dollars. We want them to have an enjoyable experience so they keep coming back.”
We understand that running your own bar or nightclub can be overwhelming. Building staff routines and checklists are excellent tools to ensure smooth operation. We recommend adding a couple checks to that list to ensure that TallyFi is always ready and accurate.
As part of your closing routine:
#1. Reset your TallyFi counters back to zero. This will ensure you’re ready to go the next time you’re open, and make your capacity data more readable from the dashboard.
#2. Charge your TallyFi counters. TallyFi counters are designed for extended periods of use between charging, but the last thing you want is a dead device at the beginning of a shift.
Adding these 2 simple steps will ensure that you never miss a single night, and always know your headcount.
Maximizing your throughput means maximizing revenue. However, running an overcrowded venue can be a negative experience for customers, not to mention unsafe and illegal. It can be especially challenging for venues operating with multiple exits or entrances.
Ensuring your venue operates at its maximum capacity without going over can be a challenge. TallyFi makes it easy. Multiple TallyFi counters automatically sync together so that every point of entry always knows the current count. This means minimizing the amount of time seats remain empty, maximizing your throughput and increasing revenue.
Running a customer deficit can add up fast. Consider this example:
Your club is full and there’s a line down the street. Your marketing campaign was a huge success and you consistently draw a crowd. But are you maximizing your throughput? The first thing a new customer does when they walk into your venue is pay cover, then head straight to the bar. Maintaining a healthy flow of new customers not only improves your bottom line, but maintains a lively atmosphere.
When operating at capacity, it’s easy to ignore your TallyFi counter and operate on a one-in, one-out basis. While your capacity count will remain accurate you lose out on an important piece of information, throughput. Throughput tells you how many unique customers walked through your doors that night.
Always count every customer entering and exiting, even when operating at maximum capacity.
It started when a close friend opened a nightclub. He was surprised by the antiquated systems used to answer one of his most important questions: How many customers do I have? Most nightclubs track capacity using mechanical tally counters, and at the end of the night they’re left with a single number, total throughput.
A single number to describe an entire night where hundreds or often thousands of customers passed through their doors. This wasn’t enough. He knew that surviving in this business meant understanding as much as he could about his customers.