Category: TallyFi Tips

The events that occur during a particular day obviously have a big effect on your numbers. This week, we’ve decided to highlight “Notes” – a feature that will help you keep track of what happened and why.

A note is simply a centralized place for you and your team to share information tied to a particular day – for example, special event details (“VIP Visit” or “Beatles Concert”), or for daily operational logs (“ticket machine broke”, or “extreme weather”). There are two places you can get started with notes:

1. From your main dashboard you can add a note to the current day by clicking the note button in the upper right hand corner.
2. From the calendar view you can add a note to any day by first selecting the desired date and activating the “Add Note/Sales” button.

Once you’ve done that, you’ll be provided with a free-form text area that you can fill with whatever information you’d like. The text will be visible from the calendar view alongside your daily numbers.

Great! The next thing you’ll want to tryout is ‘Note Search’. Visiting the calendar page, you can use the search button to find all the days that contain matching text. For instance, say you are looking to review the last three times a particular event called the “Campfire Ball” was held.

Performing the search will list each of the times the phrase appeared in the note text, so that you can easily find important events and compare their impact on daily totals. For multiple venue owners, the search results include matching days across all of your venues, which makes it easy to track events that move between locations.

Did you know that every TallyFi counter comes with 3 coloured bumpers? They’re not just for aesthetics. These bumpers let you easily identify device locations (eg. Front Door, VIP Entrance, Patio Entrance, etc.) so that your staff always grabs the correct counter.

Because TallyFi counters sync together, venue operators have the freedom to add multiple points of entry without ever having to worry about capacity management.

We understand that running your own bar or nightclub can be overwhelming. Building staff routines and checklists are excellent tools to ensure smooth operation. We recommend adding a couple checks to that list to ensure that TallyFi is always ready and accurate.

As part of your closing routine:

#1. Reset your TallyFi counters back to zero. This will ensure you’re ready to go the next time you’re open, and make your capacity data more readable from the dashboard.
#2. Charge your TallyFi counters. TallyFi counters are designed for extended periods of use between charging, but the last thing you want is a dead device at the beginning of a shift.

Adding these 2 simple steps will ensure that you never miss a single night, and always know your headcount.

Your club is full and there’s a line down the street. Your marketing campaign was a huge success and you consistently draw a crowd. But are you maximizing your throughput? The first thing a new customer does when they walk into your venue is pay cover, then head straight to the bar. Maintaining a healthy flow of new customers not only improves your bottom line, but maintains a lively atmosphere.

When operating at capacity, it’s easy to ignore your TallyFi counter and operate on a one-in, one-out basis. While your capacity count will remain accurate you lose out on an important piece of information, throughput. Throughput tells you how many unique customers walked through your doors that night.

Always count every customer entering and exiting, even when operating at maximum capacity.

Continue reading TallyFi Tip #1 – Record Every In and Every Out